***** Your assurance of a 5 Star Service *****
Oast House Personal Support serves your local community to provide the best very quality support and care services - with affordable rates that reflect your circumstances and respect your personal choices. Customer's Reviews: 5 Stars (Google Review).

The same carer each visit!
- We work hard to ensure that each individual client receives a dedicated friendly carer, someone they can trust and depend upon. We know how important it is to our clients, that they regularly see and engage with the same carer each visit. Sometimes larger organisations can not commit to this!
- We were genuinely surprised how many individuals we asked, who responded that they dont see a regular carer with their current care company.
We aim to address this.

Affordable and fair prices
- We aim to provide the very best of care and support services for the fairest prices. Understanding each client, their needs and current circumstances, allows us to set honest and personable rates.
- Our overheads are much lower than the bigger companies, so we can reassuringly pass on the savings to you!
- We could be up to 30% cheaper than some care service providers in your area*

'Never enough travel time!' ...Not a good excuse!!
- Far too often, we hear that many care companies struggle, where carers don't arrive as allocated, as they just haven't been given enough travel time!
- Oast House Personal Support aims to 'buck the trend' and allocate more realistic travel times and so you gain improved reliability - Our local knowledge of traffic hotspots and distances, allows us to pre-consider and offer our clients more genuine time allocations

Quality & Qualified Care
- Everything we do centres on providing services of the highest quality. We're proud members of NACAS , The National Association of Care and Support Workers, acknowledged by the Department of Health & Social Care.
- You'll find us in the **'Small Good Stuff' directory, which is used by Kent County Council (KCC) Adult Social Care when recommending care services
- For your reassurance, we ensure that our services are fully compliant and that we are trained and certified in the administration of Adult Care and Support Services and in Food Hygiene and Safety
- We are 'DBS Enhanced' checked by Law
(The UK'S Disclosure and Barring Service)

No hefty admin charges
- At Oast House Personal Support, we won't charge you hefty administration fees for cancelling services at short notice. Our charges are 'friendly' and much more acceptable.
- We NEVER charge after the first 24 hours, if you have to go into hospital.
Even if you have a contract with us!
....Fair's fair!
We'll work with you at all times!

'Free Loyalty Days' for you
- To reward our clients for their ongoing support and loyalty, we believe a little something given back, is so important.
- Not only do we give a 'FREE' service to all our clients on their Birthday, but we also give our clients upto 4x 'FREE DAYS' per year, as a little 'Thank you' for their custom.
+ Terms and Conditions apply
Please contact us for further details

Friendly and Approachable
We're always friendly and approachable, as after all, we're here to brighten your day!
- Understandably, welcoming a new carer into your home can be a little daunting but we're here to work with you and reassure you all the way. We love to have a laugh, there's nothing better than to see a smile on someone's face. And of course, a cuppa and a quick chat if that's what you want. We care, here to support you and stand by your side, though even the toughest of days - We all have them!
If there's anything you need or want to talk about, then let us know. We're always here to listen and offer a helping hand!
